Privacy Policy

Last Updated: February 9, 2026

BioCure Health ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us through any channel, including phone, email, SMS/text messaging, and online forms.

1. Information We Collect

We collect information that you voluntarily provide to us when you interact with our services. This may include:

• Personal identifiers: Name, email address, phone number, and mailing address
• Health information: Medical history, symptoms, treatment preferences, and health goals submitted through intake forms or consultations
• Communication data: Information provided via email, contact forms, phone calls, or SMS/text messages
• Account information: Login credentials and patient portal activity
• Payment information: Billing details necessary to process transactions for our services

We do not collect personal information from you unless you provide it to us voluntarily. By providing your information, you consent to its collection and use as described in this policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To schedule and manage appointments and consultations
• To deliver, personalize, and improve our healthcare services
• To send appointment reminders, service updates, and health-related communications
• To process payments and fulfill service requests
• To comply with legal and regulatory obligations, including HIPAA requirements
• To protect the safety and security of our patients and staff

3. SMS/Text Messaging

BioCure Health may send SMS/text messages to your mobile phone number for the following purposes:

• Appointment scheduling, confirmations, and reminders
• Appointment rescheduling notifications
• Customer support and service-related communications
• Health and wellness updates related to your care
• Responses to your inquiries

Consent to receive SMS messages is not a condition of purchase. You may opt in to receive text messages from BioCure Health, but doing so is entirely voluntary and is not required to receive our services or make any purchase.

Message frequency: Message frequency may vary depending on your interaction with our services. Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-out: You may opt out of receiving SMS/text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive text messages from BioCure Health. If you need assistance, reply HELP or contact us at info@getbiocure.com or 754-206-0838.

4. Information Sharing and Disclosure

BioCure Health does not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: With trusted third-party vendors who assist us in operating our business and providing services to you (e.g., lab testing partners, payment processors), subject to confidentiality agreements
• Healthcare providers: With physicians, pharmacies, and laboratories as necessary to fulfill your treatment plan
• Legal compliance: When required by law, regulation, legal process, or governmental request
• Protection of rights: To protect the rights, property, or safety of BioCure Health, our patients, or others
• With your consent: When you have given us explicit permission to share your information

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences and settings
• Understand how you interact with our website
• Analyze website traffic and usage patterns
• Improve our website functionality and content

Cookie data is not linked to personally identifiable information. You can control cookies through your browser settings, though disabling them may affect some website functionality.

6. Data Security

We take the security of your personal information seriously and implement appropriate safeguards to protect it, including:

• Encryption of data transmitted online using secure protocols
• Restricted access to personal information on a need-to-know basis among our employees
• Regular security assessments and updates to our systems
• HIPAA-compliant handling of all protected health information (PHI)

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections for your data.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You may request to view the personal information we hold about you
• Correction: You may request corrections to any inaccurate or incomplete information
• Deletion: You may request that we delete your personal information, subject to legal and regulatory retention requirements
• Opt-out: You may opt out of marketing communications and SMS/text messages at any time
• Concerns: You may express any concerns about how your information is being handled

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by BioCure Health. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit. Inclusion of a link on our website does not imply endorsement of the linked site.

9. Changes to This Policy

BioCure Health reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: